are some frequently asked questions. If you have any other questions, please call or email us.
What is a consultation?
Prior to your photo session with us, we’ll meet with you to discuss the details of your upcoming portrait experience so we’re set up for success and fantastic times on the day of your shoot! During the consultation, we go over location options, weather, time, ideas, outfits, style, and any other questions you have regarding the session. We will discuss ways to display your portraits and any questions you have about cost. An optional deposit towards your order is welcome at this time and may help you divide up the final cost.
When do I pay my session fee?
A 20% deposit is required at the time of booking to save your spot on my calendar.
Upon booking your session, you will receive a invoice requesting the deposit amount. This amount will be applied toward the cost of your session.
What does my session fee cover?
This fee covers the time of your session, talent of the portrait artist, and of course the creative touch that sets Shawn L Daniels Photography apart! This fee is non-refundable
What payment methods do you accept?
We accept cash, check, Visa, MasterCard, Discover, AMEX
Where does my photography session take place?
All sessions take place on location. (e.g. your home, park, etc..)
What if I want my portrait taken at two or more different locations?
Many clients desire images taken at a local park as well as at the beach. Provided the locations are within a few miles of each other, there is no additional charge for going to two separate locations during the portrait session. For locations that are farther apart, there may be an additional charge depending on the distance.
What if I need to reschedule my session?
Life happens, we know, so if you need to reschedule, please call us at least 24-48 hours in advance. Our session fees are non-refundable, but you may use it for a one-time reschedule (if called within the 24-48 hour window) to be scheduled within six months of your original appointment date.
When do I get to see the images from my session and place my order?
During your consultation, we’ll schedule an ordering appointment, which will take place 10-14 days after your portrait session. Make sure all decision makers are present – this is when your final decisions about what to order are made! Plan on the appointment taking one to two hours, as well as arranging for a babysitter for children under the age of 12. Our specialty is helping you select the best images, photo groupings, books, and frames suitable for your home, office, or any gifts you have planned.
When is payment due for my order?
At the time the order is placed, please be ready to pay 100% of your total order. Orders are custom-made and are therefore non-refundable. Just keep in mind we can’t process your order until we receive full payment. Balances must also be paid in full to receive any digital or yearbook images. We take deposits in advance to help you budget, so feel free to space out payments!
How long will it take to get my order?
Your portraits are ready 2-3 weeks after your order is placed. Custom items could take 4-6 weeks. Please allow us the time needed to provide you with the quality you expect!
How long will you keep my files?
Following your ordering appointment, all non-ordered images are removed from our system. All ordered and paid-for images are archived for up to one year.